Return Policy

At United Lifters, we strive to provide our customers with the highest quality products and services. As a small business, each sale is significant to us, and returns impact our ability to continue offering the best to our community. Therefore, we have established the following return policy to ensure fairness and sustainability:

1. *Eligibility for Returns* - Products must be returned within 14 days from the date of purchase. - Items must be unused, in their original packaging, and in the same condition as when you received them. - Proof of purchase (receipt or order confirmation) is required for all returns.

2. *Non-Returnable Items* - Custom or personalized items - Sale or clearance items - Gift cards

3. *Return Process* - Contact our customer service team by emailing us at officialunitedlifters@gmail.com or via our site to initiate a return. - Once your return is approved, you will receive instructions on how to send your item back to us. - Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product). - A return fee ($10 - $30) will be applied to returns where the return was not due to an error on our part. The return fee will be assessed based on the garment.

4. *Refunds* - Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. - If approved, your refund (minus any fees) will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. *Exchanges* - We only replace items if they are defective or damaged. If you need to exchange an item for the same product.

6. *Damaged or Defective Items* - If you receive a damaged or defective item, please notify us within 48 hours of receiving your order. We will arrange for a replacement or refund, including return shipping costs.

7. *Final Sale Policy* - All sale and clearance items are final sale and cannot be returned or exchanged.

Thank you for your understanding and support. If you have any questions or need further assistance, please do not hesitate to contact us. Your satisfaction is our priority, and we are here to help.